Int-ip 2 board resets

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mgsox

Int-ip 2 board resets

Post by mgsox »

dear friends,
i am having a problem concerning an OXE R 9. i have common hardware installation with an expansion ACT 14 with one INTIP 2 board. the intip starts o, downloads the file from Server, then makes a boards test an reboots.
thanks very much

0000082-00000DB3: MNGT_IP_SIG : Data link 0 is deleted.
00000083-00000DB3: MNGT_IP_SIG : and selected (current) Data link is 0 .
00000084-00000DB3: MNGT_IP_SIG : no data link left.
00000085-00000DB3: MNGT_IP_SIG : Waiting for Backup link ...
00000086-0000132C: MNGT_IP_SIG : Signaling link closed
00000087-0000132C: MNGT_IP_SIG : No Backup link established ! (timeout)
00000088-0000132C: MNGT_IP_SIG : Process Self Diagnosis before RESET BOARD.
00000089-0000132C: NetworkDiag : Diagnosis stated.
0000008A-0000132C: NetworkDiag : [WATCH 1] Watch Ethernet Link Polarity (Link Polarity OK)
0000008B-0000132C: NetworkDiag : [WATCH 2] Watch Ethernet Counter (Tx=0x1A-Rx=0x1A)
0000008C-0000132C: NetworkDiag : [TEST 3][START] Ping Default Router (10.17.8.10)
0000008D-0000132D: NetworkDiag : [TEST 3][SUCCESS]
0000008E-0000132D: NetworkDiag : [TEST 4][START] Ping link partner
0000008F-0000132D: NetworkDiag : [TEST 4] Can't process Diag (No IP Parameters)
00000090-0000132D: NetworkDiag : [TEST 4][SKIPPED]
00000091-0000132D: NetworkDiag : [TEST 5][START] Ping Main CPU (10.17.8.10)
00000092-0000132E: NetworkDiag : [TEST 5][SUCCESS]
00000093-0000132E: NetworkDiag : [TEST 6][START] Ping DHCP Server
00000094-0000132E: NetworkDiag : [TEST 6] Can't process Diag (No IP Parameters)
00000095-0000132E: NetworkDiag : [TEST 6][SKIPPED]
00000096-0000132E: NetworkDiag : [WATCH 7] Watch Ethernet Counter (Tx=0x20-Rx=0x20)
00000097-0000132E: NetworkDiag : [WATCH 8] Retrieve Misc Information (NbCom= 0)
00000098-0000132E: NetworkDiag : Diagnosis ended.
00000099-0000132E: NetworkDiag : Record incident using Custom Backtrace
0000009A-0000132E: CustomBT : Init area for new CustomBT (count 2)
0000009B-0000132E: CustomBT : Add Entry 1 "[TEST 0][NA],Net Diagnosis Started,Link Lost (reason 10),0"
0000009C-0000132E: CustomBT : Add Entry 2 "[TEST 1][SUCCESS],Watch Ethernet Link Polarity,Link Polarity OK,0"
0000009D-0000132E: CustomBT : Add Entry 3 "[TEST 2][NA],Watch Ethernet Counter,Tx=0x1A-Rx=0x1A,0"
0000009E-0000132E: CustomBT : Add Entry 4 "[TEST 3][SUCCESS],Ping Default Router,10.17.8.10,0"
0000009F-0000132E: CustomBT : Add Entry 5 "[TEST 4][SKIPPED],Ping link partner,NA,0"
000000A0-0000132E: CustomBT : Add Entry 6 "[TEST 5][SUCCESS],Ping Main CPU,10.17.8.10,0"
000000A1-0000132E: CustomBT : Add Entry 7 "[TEST 6][SKIPPED],Ping DHCP Server,NA,0"
000000A2-0000132E: CustomBT : Add Entry 8 "[TEST 7][NA],Watch Ethernet Counter,Tx=0x20-Rx=0x20,0"
000000A3-0000132E: CustomBT : Add Entry 9 "[TEST 8][NA],Retrieve Misc Information,NbCom= 0,0"
000000A4-0000132E: End of command execution

000000A5-0000132E: NetworkDiag : Reset board
000000A6-0000132E: Shutdown in 5000ms
Reset: Shutdown st! (ano 00000110 flag 00000000)
000000A7-00001718: Shutdown in 0ms
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OXE_4400
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Posts: 501
Joined: 19 Jul 2007 06:22
Location: Lithuania, Europe

Post by OXE_4400 »

Please provide OXE incidents by incvisu command
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smileyman

Post by smileyman »

Is a ping from cpu to INT-IP ok?
Do you have a vlan-config? Something changed in your network? Do you have a firewall between CPU and INTIP?
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frank
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Post by frank »

Can you verify that this board is configured in mgr (ethernet parameters) ?
Code Free Or Die
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mgsox

Post by mgsox »

thank you very much for your replies. there was a firewall on the customer's networ and the administrator had forkot to "unlock" the ip of the intip. now everything is ok.
again many thenks for your support.
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