ISDN Direct Line Configuration

[sameh]

Hi All

I Have OXO PBX with ISDN8 Board

I linked isdn line with OXO PBX

the Customer requirement are to make 5 Direct Line from this ISDN Line

For that:

I add that in Public Numbering Plan Start End Base
88279360 88279360 190
88279361 88279361 191
88279362 88279362 192

When I called With 88279360 OR 88279361 OR 88279362

The Call Convert To Auto Attendant

Please Some One Help Me To Make Configuration To ISDN Line To becone 3 Direct line

Thank & Beast Regard

[enio.eltz]

Hi Sameh

Is the auto attendat the system attendant?
You must have a problem with the number you receive from public operator. Normally, here in Brazil, we receive from operator the last four digits, in your example 9360, 9361, and 9362. Another problem you can have it is the different base between public numbering plan and principal numbering plan.
Do you have the customer database?

Best regards.

Enio Eltz Filho
Unitel Sistemas
enio@unitelsistemas.com.br

[murraya]

Hi Samesh,
you could use the OSC tool to trace the incoming call. That will show you how many digits you receice from the public operator.