Multi Language Auto Attendant
-
tot3nkopf
- Alcatel Unleashed Certified Guru
- Posts: 4058
- Joined: 02 Feb 2006 10:41
- Location: Germany & Romania
- Contact:
Re: Multi Language Auto Attendant
OXO System DOC R.6.
-
henkyman19
Re: Multi Language Auto Attendant
Hi,
Look i know about of MLAA because i was installed one, That's a new function of Release 6, is a new window like a ACD window, You need configure a SSID number in a hunting group with the MLAA access, You have 5 trees. with 10 options (0,1,2,3....8,9) It is easy to configure if you need help may be a i can help you.
Regards
Look i know about of MLAA because i was installed one, That's a new function of Release 6, is a new window like a ACD window, You need configure a SSID number in a hunting group with the MLAA access, You have 5 trees. with 10 options (0,1,2,3....8,9) It is easy to configure if you need help may be a i can help you.
Regards
-
Vorryn
Re: Multi Language Auto Attendant
Just to add to the gentelman above me, each of the MLAA trees has a 3 level depth (one more then the normal A/A) and it supports multiple languages for the same message.
Ergo, when you record your message, you can select in which language you are recording it. Lang 1,2,3 or 4. But you have one name for 4 different recordings (which are essentially the same message but in different languages). Then, depending which language will the user select in the menu it plays the appropriate message. Of course, that being said, it requires alot of testing to see if you have set the lags right. But the end result ir great. Great feature all in all. Feel free to correct me if I am wrong.
-V
Ergo, when you record your message, you can select in which language you are recording it. Lang 1,2,3 or 4. But you have one name for 4 different recordings (which are essentially the same message but in different languages). Then, depending which language will the user select in the menu it plays the appropriate message. Of course, that being said, it requires alot of testing to see if you have set the lags right. But the end result ir great. Great feature all in all. Feel free to correct me if I am wrong.
-V
