Hi! - I moved the server over the week end to handle the daily incoming connections (about 200K/day) but it looks like I aimed too low for the resources. I'm going to have to move this server (hopefully for the last time) this week. I'm sorry for the interruption.

O2G set user presence

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mahirgul
Member
Posts: 1
Joined: 07 Nov 2025 04:55

O2G set user presence

Post by mahirgul »

Hi all,
I'm new to the forum. We've just started using and selling Alcatel products.
I have a question about O2G. I hope I can find the answer here.
Can we set a user's status, presence or status using O2G? (busy, free, away etc.)

Followed site below explains a lot, but I don't think I found the feature I'm looking for.
https://api.dspp.al-enterprise.com/o2g/#feat0a

Thanks
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yblanchard
Member
Posts: 27
Joined: 03 Dec 2018 06:32

Re: O2G set user presence

Post by yblanchard »

Hello,
strictly speaking, there is no presence service on O2G: no mean to set a presence state from API.
The only existing state is the "UserState" (FREE/BUSY) in the OnUserStateModified event notification (in "telephony" eventPackage) which notifies about a kind of telephony presence: "BUSY" means the user is making outgoing call or is in conversation.

Yves
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