CCD objects not displayed on CCSupervision

Post Reply
User avatar
beirut
Member
Posts: 74
Joined: 02 Feb 2010 13:49

CCD objects not displayed on CCSupervision

Post by beirut »

I am having this issue when creating any CCD object, piliot/queue etc... It does not show on the CCSupervision.
OXE Rel,12.2. When I go under CCsupervision Configuration/pilot it is disabled.

I have already a Genesys express configured with OXE, and not sure if something was managed to disable this feature.
User avatar
cavagnaro
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 7014
Joined: 14 Sep 2005 19:45
Location: Brasil, Porto Alegre
Contact:

Re: CCD objects not displayed on CCSupervision

Post by cavagnaro »

Was this working before? Can you post a screenshot?
Ignorance is not the problem, the problem is the one who doesn't want to learn

OTUC/ICS ACFE/ACSE R3.0/4.0/5.0/6.0
Certified Genesys CIV 8.5
Certified Genesys Troubleshooting 8.5
Certified Genesys BEP 8.x
Genesys Developer
User avatar
beirut
Member
Posts: 74
Joined: 02 Feb 2010 13:49

Re: CCD objects not displayed on CCSupervision

Post by beirut »

it was resolved after a reboot.
Post Reply

Return to “Application”