Search found 6 matches

by fluzocapacitor
17 Feb 2026 14:39
Forum: Beginner's questions about the OmniPCX OFFICE
Topic: Frequent reboots on Alcatel IP Touch 4000 phones
Replies: 0
Views: 201

Frequent reboots on Alcatel IP Touch 4000 phones

Hi,

I have Alcatel IP Touch 4000 series phones connected to an OmniPCX Enterprise (OXE) system that are rebooting frequently, and I’m trying to determine the root cause.

At one remote site, three phones are connected directly to the router. Two of the three phones randomly reboot, while the third ...
by fluzocapacitor
30 Apr 2025 18:42
Forum: GENERAL
Topic: Audio Choppiness on ALE20 Phones – High Jitter Observed
Replies: 2
Views: 2710

Re: Audio Choppiness on ALE20 Phones – High Jitter Observed

Hi,

I'll check it. Meanwhile, our support team told us they increased some buffers of the ALE20 phones.

Regards,
by fluzocapacitor
11 Mar 2025 17:38
Forum: GENERAL
Topic: Audio Choppiness on ALE20 Phones – High Jitter Observed
Replies: 2
Views: 2710

Audio Choppiness on ALE20 Phones – High Jitter Observed

Hi everyone,

We're experiencing audio issues with Alcatel ALE20 phones in our network. During some calls, the audio cuts in and out, making conversations difficult to understand. We analyzed the traffic and observed jitter values averaging between 3.4 and 4.4 ms, with peaks reaching 17–18 ms ...
by fluzocapacitor
14 May 2024 15:44
Forum: Encryption
Topic: Switch from Thales encryption to native encryption
Replies: 4
Views: 5546

Re: Switch from Thales encryption to native encryption

Thank you,

I will check the oxe_p_100.1_sd_Security PDF File.

Regards,
by fluzocapacitor
05 Apr 2024 18:58
Forum: Encryption
Topic: Switch from Thales encryption to native encryption
Replies: 4
Views: 5546

Re: Switch from Thales encryption to native encryption

Hi Frank,

I do appreciate your reply. I am just a newbie when it comes to OXE technology. Our organization is working with people skilled in Alcatel solutions, but they are struggling trying to mix three Call Servers into just two.

I have been reading about Thales Encryption. It seems our setup ...
by fluzocapacitor
09 Mar 2024 06:41
Forum: Encryption
Topic: Switch from Thales encryption to native encryption
Replies: 4
Views: 5546

Switch from Thales encryption to native encryption

Hello,

I have a somewhat complex environment: two active OXE nodes and another two standby ones using Thales encryption. I need to join all the phones (6.000) in just one new virtual OXE (one active node and another standby one), preferibly using native encryption.

Thales ciphers are set up ...

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