Search found 97 matches

by Turlupin
27 Jun 2019 08:53
Forum: CSTA
Topic: makecall function without lift the handset
Replies: 9
Views: 560

Re: makecall function without lift the handset

Hi,

My software editor have finished the developpement. I just tested it on my lab and it's working great.

thank you all for your help.

Regards,
by Turlupin
14 Jun 2019 09:01
Forum: Pre-Sales
Topic: How to buy sip license without upgrading
Replies: 5
Views: 505

Re: How to buy sip license without upgrading

Hi, Your business partner can try to ask nicely to Alcatel Pro Services. They can generate OPS for unsupported release. But I think you've to be a (very) good client. It can cost a lot, more than the price of the license you want to buy and may be more than the release upgrade itself. For informatio...
by Turlupin
24 May 2019 17:23
Forum: CSTA
Topic: makecall function without lift the handset
Replies: 9
Views: 560

Re: makecall function without lift the handset

I think it's working for dgital/ip device and it can work with virtual device to.

I will post the result of the new release of the software.
by Turlupin
24 May 2019 10:55
Forum: CSTA
Topic: makecall function without lift the handset
Replies: 9
Views: 560

Re: makecall function without lift the handset

Thanks you ! i've just find the information in anoher Csta documentation : Auto-answer per make call A CSTA feature allowing an application to auto-originate a call from a device. Requires a private data in the CSTA Make Call service. Restrictions are identical to the CSTA Answer Call service. The f...
by Turlupin
24 May 2019 08:23
Forum: CSTA
Topic: makecall function without lift the handset
Replies: 9
Views: 560

Re: makecall function without lift the handset

4028 / 8028

Auto answer can be configured on attendant sets, but it's still not my configuration.
by Turlupin
24 May 2019 04:36
Forum: CSTA
Topic: makecall function without lift the handset
Replies: 9
Views: 560

Re: makecall function without lift the handset

Thank you for you response.

I'll watch for this option, but I don't have a CCD in this configuration.
by Turlupin
23 May 2019 11:32
Forum: CSTA
Topic: makecall function without lift the handset
Replies: 9
Views: 560

makecall function without lift the handset

Hi Guys, I have an IVR/ACD server wich monitor some Ip phone via CSTA. On the ACD agent computer, i have a application (like the CCA client) which permit to make some action like log on/log off, take calls. When i make a call from the application, the caller phone is ringing and display ont the scre...
by Turlupin
08 May 2019 12:43
Forum: Actis
Topic: Interfacing media gateway
Replies: 3
Views: 345

Re: Interfacing media gateway

So you just need to create a private ABC-F2 trunk beetwen the 2 OXE. The trunk can be IP or TDM with BRA or PRA board.
by Turlupin
08 May 2019 11:39
Forum: Actis
Topic: Interfacing media gateway
Replies: 3
Views: 345

Re: Interfacing media gateway

Hi, What kind of ALE system do you want to connect ? OXE or OXO ? For OXE system there is different scenario, do you want to share the configuration (COS, Numbering plan, entities, public trunk ....) between the two system or you just want to make call between the 2 systems ? The system documentatio...
by Turlupin
10 Apr 2019 04:35
Forum: Ip Desktop Softphone
Topic: Phone identifier not unique and wrong user logs on
Replies: 2
Views: 343

Re: Phone identifier not unique and wrong user logs on

In the release note of the last version of the IDSP (11.1.27) :

IPDSP-200 Remove option "Use Same phone identifier"

May be you should try this release.

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