PRE ANNOUNCEMENT VIA AUTO ATTENDANT

[selectt_DUP]

I have a release 7 system with AA one of the options is dial "0" for the operator which rings extn 221. I have set blind transfer and the call camps on untill the user is free, no problem.

The user now wants a pre-annoucement message played to the caller before call distribution to option zero. I know how to set pre-annoucement up via an external number/DDI, therefore how would i present this option zero as an external call allowing me to insert the pre-announcemnt ?

[crashdump]

From the AA set option 0 to transfer to an automatic choice leaf, then within the automatic choice leaf add a voiceguide playing the required message with the transfer destination set as 221.

[selectt_DUP]

good shout, done that with a info message thank you.