Can a suffix be added to record calls?

[tjm0852]

Can I create a suffix that will allow any system user to record a call conversation?

I know that feature is available on a 4035 set, but I need to add for other users.

When I try to build a suffix the only thing close to a record feature is the malicious call feature.

Is that what I would use or?

Thanks

[vad]

You need a prefix (not a suffix )for conversation recording. But as I remember this prefix works only for digital set (and you must have key with this prefix - "programmed" with digits=prefix number).

[tjm0852]

Thanks was not sure if I needed a prfix or a suffix.

I created a new prefix but unfortunately I do not see a parameter for recording or conversation record when building the new prefix. Lots of other parameters but nothing regarding recording. Is there something else I need to do or another name for the parameter I am not seeing.

Is there any documentation I could refer to regarding this feature?

I also need to know how I can enable this feature for extensions (Campus Security for example) who do not have voicemail boxes associated with their extensions which we wish to record on.

Many thanks in advance!

[patmul39]

The Prefix is a "Local Feature" called Conversation Recording.

[tjm0852]

Great, many thanks! Seems to be working, now I need to do this for a set without VM. Or at least on a set with VM for the sole purpose of conversation recording. Seems like I need a new COS that does not allow for CFNA or CFB or Overflow to VM. I will post up what I needed to do so hopefully it helps someone else out in the future.

Thanks again!

[tjm0852]

So I have an extension with VM but no forwarding to it, that is what I need so far. The problem is when testing on a busy condition on that line internal callers get the prompt "You may leave a VM message for the person you have called by dialing 8." I would prefer that they get a busy signal, I can not seem to find where this features is and delete it. Any help would be appreciated. Thanks

[vad]

For caller you need to disable (in phone feature COS) suffix "Voice mail message deposit".

[tjm0852]

When I do that it disables all callers from being able to leave VM for all other users. I would like this feature to stay for all other users but be unavailable for people calling just a few specific extensions.
I have a new COS for the users that I need to be able to record, but I only want VM to be available for conversation recording, not for people to be able to leave them messages when the set is busy.
Thanks

[tjm0852]

anyone?