Error coming when creating the External numbering Plan....

[shahin]

Hello ,

Can you please give me a solution that , i have an error message coming when i creating the External Translator ..
External Number is 523 and Internal Number is 523....

┌─Error:──────────────────────────────────────────────────┐
│ │
│ CANCEL to close this window │
│ │
│ Processing Failure │
│ OBJECT -1: First External Number: Invalid Attrib. Value │
│ │
└─────────────────────────────────────────────────────────┘

Please kindly reply...

[shahin]

Hello Friends ,

Is there any update......

[tot3nkopf]

Maybe you have an overlap for this number...

[knightrider]

do you have already any other entries in DID Translator?

[shahin]

yes i have already ,511,514..., i have total 19 entries....

But only the problem coming with 530,523,525..

Before it was a direct line... recently i added new other extension and exeeded the License, then all the extension became as default number.. not a direct line.
Then i added each extensions to the DID translator rule...

Please kindly help me..

Thank you...

[frank]

How many translators do you have currently ?

[knightrider]

Probably easier if you export entire translator into text file for us to analyse.

[shahin]

thank you for giving adivise,

I have total 19 translator, we have almost 50 licenses already...

[shahin]

still i can add some other extensions without any error...

only these extension having the issue.....

how can i check these extension overlaping...?

anyone can give me the steps...?

[frank]

it speaks for itself: First external number
So somewhere, you first internal number either already exists, or is part of a range.