Cannot Add Users to new created Hunt Group

[explosib]

Hi guys I need a help.
I am trying to create Hunting group on OXE 9.1. I want to route external incoming calls from entity to hount group as per manual. However when I am creating hount group and scroll down to [Add] no matter what I hit on the keyboard I can not get popup to eneter the user number. I tried to hit F1 but it gave me option to add Voice mail number only. This is my second alcatel system and on perviouse one it was working without problem. Do you have any Idea why it is happening like that??????

All advises welcome.

9.1-i1.605-21-sg-c7s2
: Hunt Group
³ ³
³ Node Number (reserved) : 1 ³
³ Instance (reserved) : 1 ³
³ Directory Number : 1000 ³
³ ³
³ Directory Name : Radio Room #1 ³
³ Domain Identifier : 0 ³
³ Type of Hunt Group + PCX Hunt Group ³
³ Circular Search Type + Circular ³
³ Release After Timer + False ³
³ Overflow Directory Number : -------- ³
³ Authorized Camp on Calls % : 50 ³
³ Connection COS : 0 ³
³ Public Network COS : 2 ³
³ Call Restriction COS : 0 ³
³ Unavailable Authorized + True ³
³ ³
³ Dir.No Assigned to the group ³
³ ³
³ [ Add ] [ Remove ] [ Next ] [Previous] ³
³ ³
³ ³

[Harry]

Hi,

you can write the hunting group number in the user who should inside this group

User/hunting group directory number => 1000

Bye
Harry

[oldboy]

After you hit Add arrow down and enter directory number

[explosib]

THX Guys.

Have on emore question. I am routing external incoming calls from HHDI trunk (BCA) to routing Number then entity --->call distribution --> Hunt group number. Created Hunt group added users and choosen sequential. But When I am getting incomming call it goes to Trunk routing number for 5 ring backs then is transfered to 1st user of Hunt group and after 4 ring backs call is disconnected. Do you have any Idea why ? is there any settings on PABX for that or this is an issue with my external service prowider???

[tot3nkopf]

Check trunk COS then check external services --> trunk cos --> overflow timers

[explosib]

Here is what I got for Trunk Cos I use for my LS/GS NDDI2 BCS Trunk (30 sec). Shall I extend these timers for as much as I need ?


Review/Modify: Trunk COSÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄÄ¿
³ ³
³ Node Number (reserved) : 1 ³
³ Instance (reserved) : 1 ³
³ Trunk COS : 1 ³
³ ³
³ Connection COS : 5 ³
³ Trunk Type + NDDI (BCA) ³
³ Signaling Type + Not Relevant ³
³ Waiting Guide + True ³
³ Overflow Timer on No Answer : 300 ³
³ Overflow Timer on Waiting : 300 ³
³ ³
³ NDDI Trunk (not NDID) ³
³ ³
³ Exchange Type + W48 ³
³ Line Type + Short line ³
³ Wait for Seizure Ack.Timer : 20 ³
³ Default Transmission + True ³
³ Default Transmission Delay : 10 ³
³ Type of Numbering + MF Q23 ³
³ Digit Pulse Duration (ms) : 64 ³
³ ³
Digit Pause Duration (ms) : 32 ³
³ Interdigit Timer on Sending : 7 ³
³ End of Selection + NO ³
³ Off-hook Presumption Timer : 80 ³
³ Battery Inversion Masking + True ³
³ Masking Release + True ³
³ Wait for Called Party Answer + False ³
³ Wait for Called Answer Timer : 0 ³
³ Charging on Answer + False ³
³ Wait for Called Party Reanswer + False ³
³ Wait for Caller Release Timer : 0 ³
³ Unavailable Time Betw.2 Seizes : 10 ³
³ Loop Detection on Seizure + False ³
³ Min.Incoming Seizure Time : 10 ³
³ Answer Signal Time : 10 ³
³ ³

[tot3nkopf]

Here is what I got for Trunk Cos I use for my LS/GS NDDI2 BCS Trunk (30 sec). Shall I extend these timers for as much as I need ?

Did you at least tried?

[explosib]

Yes of course I did. But by the logic it is a timer to extend the time to keep calling trunk routing number before it will get rerouted. So if you will extentd 300 (30 sec) it will call longer to trunk routing nr.
I think I have an issue with my provider calling time expiry. It drop the line after aprox 50-60 sec if no answer unless you have other hints where to look

[tot3nkopf]

Traces? Who releases the call: OXE or public provider?