Problem Seizing ISDN T1 Trunk Group

dcwilliams · Post by **dcwilliams** » 05 Aug 2010 10:57

I am not able to dial out to the public network. I dial "9" and then the external number. When I dial "9" I get dial tone and then when I key in the net number I get a error message. I have checked the numbering paln and ARS but it looks OK to me. Any ideas?

enio.eltz · Post by **enio.eltz** » 05 Aug 2010 11:58

Hi dcwilliams

Who sends the message? OXO? Carrier? Are you receiving error tone? You can have a problem with call barring. Is the board as T1 at hardware and limits --> cabintes?

Best regards.

dcwilliams · Post by **dcwilliams** » 05 Aug 2010 12:05

I see this messge on the user handset. I do see the board in hardware limits.

enio.eltz · Post by **enio.eltz** » 05 Aug 2010 12:13

Hi

Is it a voice guide ( a spoke message )?

dcwilliams · Post by **dcwilliams** » 05 Aug 2010 12:23

No. This is the message on the LCD display of the phone I am dialling from. External calls are coming into the OXO fine. Users are not able to make calls to the public network.

enio.eltz · Post by **enio.eltz** » 05 Aug 2010 12:26

Hi

Ok, it seems a barring problem or the oxo isn't sending the correct A number. Can you send me a database to enio@uniteltelecom.com?

Best regards

dcwilliams · Post by **dcwilliams** » 05 Aug 2010 12:30

OK. Will do.

Dwyer.

dcwilliams · Post by **dcwilliams** » 05 Aug 2010 12:36

I have sent you database.

dcwilliams · Post by **dcwilliams** » 05 Aug 2010 15:32

I got it working. For some reason I had to delete the autoamtic routing prefix for the public trunk and put it back in. I guess there must have been some corruption in the database. Thanks for your help.