Random Call Disconnection Problem in OXO

maaz · Post by **maaz** » 26 Jan 2010 07:02

Dear Friends,

Thank you for cooperative responses. I am now facing another problem. I have 1 APA 8 trunk module in a live system. The issue is that the calls initiated by the trunks or landed on the trunks are being disconnected randomly. Sometimes the calls get disconnected after 2 minutes, sometimes after 6 minutes and sometimes it doesn't disconnect at all.

Please anticipate in finding out the solution.

Chamizo · Post by **Chamizo** » 26 Jan 2010 07:23

Hello:

Try to uncheck the Busy Tone Detection on External lines/ List of accesses for aech trunk and test

Chamizo.

steve · Post by **steve** » 28 Jan 2010 10:41

Hello Maaz,

You have to change the MinBusySeq from 3 to 5 in the Debug labels if you want to use the Busy Tone Detection.

MTConsulting · Post by **MTConsulting** » 01 Feb 2010 05:59

put each trunk in a separate trunk group 460 = 1, 461 = 2, 462 = 3 etc, dial them one at a time and see which ones drop out, swap around to one that doesn't drop out and prove if it is the card or the carrier at fault.

enio.eltz · Post by **enio.eltz** » 09 Feb 2010 15:40

Hi maaz

Only uncheck the busy tone detection at external lines --> list of access for each trunk. It will work.

Best regards.

maaz · Post by **maaz** » 23 Feb 2010 03:07

Thanks a lot... It worked...

MTConsulting · Post by **MTConsulting** » 23 Feb 2010 03:20

which advice did you use?

maaz · Post by **maaz** » 23 Feb 2010 03:21

Just unchecked the busy tone detection....