Ip Touch doesn't hear Dect or analog Phones

[mmasoud]

Hello Engineers,

This is the first time i write something!

I have a problem with the communication between Ip Touch and Dect or analog Phones.....
The problem is the Ip Touch doesn't hear Dect or analog Phones
this problem happens when i move the IP Touch from the CS VLAN to another VLAN....
IP Touchs can communicate even if they are on different VLANs....

Any solution for that?

Thanks in advance!

[tot3nkopf]

Looks like a routing problem rather than a PBX one. Check the configuration of your VLANs. One way audio usually comes from routing problems.

Regards.

[Karel538]

Is the routing of the int-ip correct. It seems to be that the router were the int-ip is connecting can't reach the vlans.

[mmasoud]

Thanks all for your concern!

I can communicate between the IP touch phones via different VLANs so I don't think that the problem in the Routing.

[patmul39]

Check the gateway config on your INTIP/GD.