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Error Monitel
Posted: 03 Nov 2009 06:09
by momosambe
Hi. I have a platform on OXE R9, and in incvisu many errors Monitel 1680. I made ISDN traces and see that one GA is on all message. Can it be a physical problem on my card? The MADA? Help is needed.
Thanks.
Re: Error Monitel
Posted: 03 Nov 2009 13:39
by tincho.rn
Hi momosambe. I don't understand relation between ISDN traces and GA?. However, use incinfo US0 <incident number> to check your incident. Take a lokk to that info and ask if you need more help. Regards.
Re: Error Monitel
Posted: 05 Nov 2009 07:16
by momosambe
Thanks Tincho for your answer. I have received an information Alcatel and the issue is identified. They sent me a patch to solve it and it will be included in the next delivery (h1.301.37). For information i am in h1.301.34
Thanks again.
Re: Error Monitel
Posted: 23 Nov 2009 21:48
by robguez
Hi momosambe. I have the same problem through IP calls in hybrid links.
can help me with the solution provided by Alcatel?
Best regards