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Voice Guides

Posted: 06 Oct 2004 13:12
by frank
Hi all,

I have a funny question here..

A couple of months ago I installed a PBX.
I had to install the STANDARD VOICEGUIDES from a CD.
I also installed Music On Hold on the CPU6.

I could see my files in /usr7/flash/vg/custom for the music on hold, and /usr7/flash/vg/std for the voiceguices.

We did a patch installation.

The music on hold file (flashcpu6) is still here, but the other voiceguides are not. Any reason ? But we can still hear the lady on the phone :-)

Should I re-upload the VG ?

Thank you.

:shock:

Re: Voice Guides

Posted: 07 Oct 2004 02:27
by aurelian_DUP
frank wrote:Hi all,

I have a funny question here..

A couple of months ago I installed a PBX.
I had to install the STANDARD VOICEGUIDES from a CD.
I also installed Music On Hold on the CPU6.

I could see my files in /usr7/flash/vg/custom for the music on hold, and /usr7/flash/vg/std for the voiceguices.

We did a patch installation.

The music on hold file (flashcpu6) is still here, but the other voiceguides are not. Any reason ? But we can still hear the lady on the phone :-)

Should I re-upload the VG ?

Thank you.

:shock:

Hi Frank,

First of all congratulations for your Alcatel forum.
I think it is not necessary to re-upload the VGs on HDD because they are already on CPU flash memory.

Regards

Posted: 07 Oct 2004 04:23
by goldy
I think you can restart the DSP on the CPU. Also what s/w version? There are some quirks about thes crazy VG's on CPU6

Posted: 07 Oct 2004 11:02
by frank
Hi..

It's a 5.0UX on CPU6..

BBaaahhh... No big deal. It's working, I was just curious...

--

Thanks for the message about the forum. :wink:

Posted: 07 Oct 2004 14:11
by alex
frank wrote:
Thanks for the message about the forum. :wink:

Forum's just great - or kwel (whatever you like)

Posted: 07 Oct 2004 22:45
by vad
Hi Frank,
You must reload fg files. If file was deleted from HDD (still present in management and CPU flash) after shutdown you lost voice guides.

Posted: 08 Oct 2004 01:46
by frank
Hi there..

I did a shutdown on one CPU after the patch update, and a bascul on the other one.. The VG are still here, but I will feel more comfortable by reloading them...

I just came back from a 5.1 to a 5.1.2 upgrade.. The new OmniPCX INSTALLER RULES !!!!!