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I need to change user extention (directory number)

Posted: 23 Jun 2009 12:14
by deax
Hi,

What is the process for changing user extention (e.g. from 1111 to 1112). Set (telephone) type is not going to change, just need to change extention on that phone. Do I have to delete user entry in Configuration \ OXE \ Users and create new one with desired number?

Thanx

Re: I need to change user extention (directory number)

Posted: 23 Jun 2009 17:00
by Rapetou
In your question, the answer is!!! Yoda!, Get out of my head!!! :)

Does your user have a voicemail? If yes, he will have to reinitialize his greeting message.

Rapetou

Re: I need to change user extention (directory number)

Posted: 13 Jul 2009 21:18
by joelm1987
If you have 4760 you can open the old details and copy them for the new extension.