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give priority for some users to use external lines(trunk)

Posted: 25 May 2009 07:55
by samehit
In OXO system please someone tell me how I can to give preference to special user to get external line

Example: assumed scenario is:

 150 (extension manager)
140 (normal user)
 When trunk are restrained by 140 for external call
Then 150 asked for trunk for external call
 Call with 140 will cut off
Trunk will be grant to 150(manager).

Please tell me any resolve for that

Thanks and Best Regard

Re: give priority for some users to use external lines(trunk)

Posted: 25 May 2009 08:19
by et
For this you need to modify: Subscribers/Basestations list/ Subscriber/ Details/ Misc./ Priority level. For manager = 1 Hihgest priority. On the manager set you need to create a key "Priority call".