PIMphony don't work and deinstallation abort
Posted: 08 May 2009 03:36
Hi!
First, I'm sorry for my English
I have a problem with PIMphony. Our customer has an Alcatel OmniPCX Office with Rel. 410.015.005 and PIMphony 5.1. He had a computer and was worked fine. Now he has a new computer and PIMphony makes trouble.
The customer hasn't administrator rights. When he starts PIMphony, he ask for the Installation-CD PIMphony 5.1.353, but he hasn't this CD. But when we start PIMphony as the Administrator account, it will work.
So, i have deinstall PIMphony. Then i run the "aoceraser.exe" as administrator and as user. Then install PIMphony 5.1.369 as administrator and it will works. But when the User start the PIMphony, he becomes a Net. Framework Error.
Then we have give the user administration rights. When we start the deinstallation from PIMphony, he ask for the PIMphony CD 5.1.353! And when we start the Installation from PIMphony 5.1.369 as Update, we become the error: "interner Fehler: 2753 vbmserver.exe" - in English: "internal error: 2753 vbmserver.exe"
I don't know what I should do. I hope you can help me! Thanks
First, I'm sorry for my English
I have a problem with PIMphony. Our customer has an Alcatel OmniPCX Office with Rel. 410.015.005 and PIMphony 5.1. He had a computer and was worked fine. Now he has a new computer and PIMphony makes trouble.
The customer hasn't administrator rights. When he starts PIMphony, he ask for the Installation-CD PIMphony 5.1.353, but he hasn't this CD. But when we start PIMphony as the Administrator account, it will work.
So, i have deinstall PIMphony. Then i run the "aoceraser.exe" as administrator and as user. Then install PIMphony 5.1.369 as administrator and it will works. But when the User start the PIMphony, he becomes a Net. Framework Error.
Then we have give the user administration rights. When we start the deinstallation from PIMphony, he ask for the PIMphony CD 5.1.353! And when we start the Installation from PIMphony 5.1.369 as Update, we become the error: "interner Fehler: 2753 vbmserver.exe" - in English: "internal error: 2753 vbmserver.exe"
I don't know what I should do. I hope you can help me! Thanks