Alcatel 4029 phone

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afeef

Alcatel 4029 phone

Post by afeef »

Hi

4029 digital phones, i am facing one issue with this particular phones.
When a guest calls from the villa it displays only the guest name.Eg : Mr.xxxxxxxxxx.

Earlier i am using Alcatel 4010.It was working perfectly. It shows both guest name and room number.Eg : Room number Mr.xxxxxxxxx

can someone please help.

Thanks
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murraya
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 900
Joined: 16 Oct 2007 02:35

Re: Alcatel 4029 phone

Post by murraya »

HI, you would think you get more on the bigger screen but I had the same issue and found I needed a 4039 to display both. Would like to hear if you get a fix though.
Best Regards
Murray

ACSE 10.0 corporate
ACSE 6.x IPT data
afeef

Re: Alcatel 4029 phone

Post by afeef »

Thank you for your reply, i will check and lat you know.
afeef

Re: Alcatel 4029 phone

Post by afeef »

i have tested with 4039 phone but same, couldn't see the Guest room number only display the name. but if somebody call from admin phone can display name and number both. :(

Thanks
afeef

Re: Alcatel 4029 phone

Post by afeef »

hi

Is that a Chorus relies problem? or any Suggestion.

Thanks
pepis

Re: Alcatel 4029 phone

Post by pepis »

I have the same problem in an Hotel!

Giuseppe
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