Alcatel Unleashed

Hi. Anyone knows how to get the boot.cfg file from the 6850. Actually am experiencing some problem with a switch and the TAC guys asking for some logs. this is the quote

"Please provide us the complete switch logs, tech-support files, boot.cfg ."

Anyone please

Regards

Yanesh

Its located in the /flash/working and /flash/certified directory. Just download it via FTP.

The other files are located in the /flash directory - swlog1.log and swlog2.log

The tech-support files have to be created:

Switch -> show tech-support
Switch -> show tech-support layer2
Switch -> show tech-support layer3

You will find the created files in the /flash directory as well.

-benny

One thing Benny, can you send me the command how to ftp the switch.

Thanks

Mhhhhhhhh ooohhhhkeeyyy ...

First activate the FTP access on the switch (in case this did not happen yet)
Switch-> aaa authentication ftp local

Open a "cmd" box (Dos Box = Start-> Run -> cmd [enter]) on your PC
(After opening the FTP connection you will end up in the "working" directory of the switch)

PC -> ftp 192.168.10.1 (modify the IP address to reflect the one of your switch)
(Enter username and password for user "admin")
ftp> get boot.cfg
ftp> cd ..
ftp> prompt
ftp> mget *.log
(wait until the process is finished)
ftp> bye

Now you should have all the files in the directory where your "Dos-Prompt" started - something like "C:\Documents and Settings\*your-user-name*"

Hope that helps ...

Benny

PC -> ftp 192.168.10.1 (modify the IP address to reflect the one of your switch)
(Enter username and password for user "admin")
ftp> get boot.cfg
ftp> cd ..
ftp> prompt
ftp> mget *.log
(wait until the process is finished)
ftp> bye

Hi can this (FTP process as described above) be performed using a partuicular SNMP MIB \ OID and if this is possible will a forum member please provide me \ forum with an example of which MIB \ OID values to use, kind regards Mr Ghelani