Alcatel Unleashed

Hi,

I have problem at a clients site where they have 13 IBS basestations running from a e-UA32 card. The whole card is programmed and used for Basestations leaving last 6 pairs 26 to 31 for 3 spare IBS stations ports for future use and testing purposes at pabx system tail.


I have 2 x basestations - 9 and 10 that do not work. Isolated with a new working Basetstation and still same thing. These used to work before and suddenly stopped working.

Issue with basestation number 9 is that it is INSERV for 5s and OUTSERV for about 15s. Red light flashes when in service and red light is solid. DECT sets lose and gain signal aswell. Tested a new basetstation and it works fine at the pabx system tail but does the same thing at basestation location which is about 200 meters away.
This basestation used to show 3 channels INSERV and after I checked the connections at location it changed to 6 channels and started acting in the inserv and outserv manner described above.

Results as below:

dectview ibs

Fri Dec 12 19:40:06 EST 2008



================= DECT RESOURCES BUSY STATE ===============

Resource Max busy free percent busy
-----------------------------------------------------
Link 276 0 276 0.00
LCEI 300 0 300 0.00
ADPCM 0 0 0
Buffer UA-> 135 0 135 0.00

================= IBS States =======================

1/17/00 neqt 1407 RPN : 1 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/02 neqt 1409 RPN : 2 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/04 neqt 1411 RPN : 3 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/06 neqt 1413 RPN : 4 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/08 neqt 1415 RPN : 5 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/10 neqt 1417 RPN : 6 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/12 neqt 1419 RPN : 7 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/14 neqt 1421 RPN : 8 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/16 neqt 1423 RPN : 9 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/18 neqt 1425 RPN : 10 OUTSERV (6 channels) DECT V 2G44.02 even IDENT NOR
MAL
1/17/20 neqt 1427 RPN : 11 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/22 neqt 1429 RPN : 12 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/24 neqt 1431 RPN : 13 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/26 neqt 1433 RPN : 14 OUTSERV (6 channels) DECT V 2G 0.00 even IDENT NOR
MAL
1/17/28 neqt 1435 RPN : 15 OUTSERV (6 channels) DECT V 2G44.02 even IDENT NOR
MAL
1/17/30 neqt 1437 RPN : 16 OUTSERV (6 channels) DECT V 2G 0.00 even IDENT NOR
MAL


dectview ibs


================= DECT RESOURCES BUSY STATE ===============

Resource Max busy free percent busy
-----------------------------------------------------
Link 276 0 276 0.00
LCEI 300 0 300 0.00
ADPCM 0 0 0
Buffer UA-> 135 0 135 0.00

================= IBS States =======================

1/17/00 neqt 1407 RPN : 1 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/02 neqt 1409 RPN : 2 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/04 neqt 1411 RPN : 3 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/06 neqt 1413 RPN : 4 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/08 neqt 1415 RPN : 5 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/10 neqt 1417 RPN : 6 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/12 neqt 1419 RPN : 7 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/14 neqt 1421 RPN : 8 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/16 neqt 1423 RPN : 9 OUTSERV (6 channels) DECT V 2G44.02 even IDENT NOR
MAL
1/17/18 neqt 1425 RPN : 10 OUTSERV (6 channels) DECT V 2G44.02 even IDENT NOR
MAL
1/17/20 neqt 1427 RPN : 11 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/22 neqt 1429 RPN : 12 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/24 neqt 1431 RPN : 13 INSERV 6 channels DECT V 2G44.02 even IDENT NOR
MAL
1/17/26 neqt 1433 RPN : 14 OUTSERV (6 channels) DECT V 2G 0.00 even IDENT NOR
MAL
1/17/28 neqt 1435 RPN : 15 OUTSERV (6 channels) DECT V 2G44.02 even IDENT NOR
MAL
1/17/30 neqt 1437 RPN : 16 OUTSERV (6 channels) DECT V 2G 0.00 even IDENT NOR
MAL




The error/incident message recieved is as follows:

12/12/08 19:37:22 000004M|01/17/0/016|=3:3953=Internal IBS anomaly no 13, parame
ters 0 149 255 255
12/12/08 19:37:39 000004M|01/17/0/016|=5:3958=IBS operational
12/12/08 19:37:41 000004M|01/17/0/016|=3:3953=Internal IBS anomaly no 13, parame
ters 0 148 255 255



What could be wrong? Faulty cabling perhaps.


Issue with Basestation 10 is its dead which I believe is a cabling issue and will be looked at next time.


Any assistance/guidance to fix basestation 9 would be appreciated.

Thanks

I know such incident's but can't remember the solution
01/03/06 18:30:08 000001M|01/14/0/022|=3:3953=Internal IBS anomaly no 13, parameters 0 150 255 255
01/03/06 18:30:17 000001M|01/14/0/022|=3:2050=UA Terminal 22 Loss
01/03/06 18:30:17 000001M|01/14/-/---|=4:3754=UA link no longer responding
01/03/06 18:34:55 000001M|01/14/0/022|=5:3958=IBS operational

I think it was a wiring problem.

My action plan suggestion is:

Change the IBS 8 against 9 and 9 against 8.
Same IBS has the problem?
Replace IBS.

Same UA-Port has the problem?
Cable, eUA32 Hardware or Software or ACT problem.

Replace eUA32 card.
Same UA-Port has the problem?
Cable, or Software or ACT problem.

Connect IBS directly to ACT-Backplane.
Same UA-Port has the problem?
Software or ACT problem.

Move eUA32 card to another ACT slot.
Same UA-Port has the problem?
Software problem.

So you could try another IBS Firmware - I think the latest is 48.07

Is it a IOP Shelf?

Synchro okay?
infocs
dectinfo 3
dectview syncibs (let run some hours)

Maybe a trace can give an idea?
tuner km
trcterm n 1423
outserv n 1423
inserv n 1423

You could also try to manage UA sets on 1/17/16, 1/17/17, 1/17/18 and 1/17/19
Then try to connect and use them. Incoming call. Outgoing call.
(To prevent also wiring issues)

Did you tried to reboot the OXE?

No more ideas yet

Thanks heaps for your suggestion Elliot. I was able to fix the issue which was related to cabling in between the MDF - 2 x IDF and Basestation patch panel. Both up and running with 6 channels. Site had messy cabling. Good to learn some new commands just incase I stumble upon another IBS issue.

Regards.