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Call statistics through TCP/IP
Posted: 26 Jul 2008 17:11
by luca.zancan
Hi everybody,
I've got an OminiPCX Office R4.1 and a collegue of mine have developed a simple software to collect call traffic statistics through the V.24 interface of the PBX.
Perfect, all works well, but now we are asking ourselves if is it possible to access these data directly through TCP/IP. I've read something similar for the OXE PBX, but I've found nothing about OXO...
Does anyone know if this is possible?
Thanks a lot,
Luca Z.
Re: Call statistics through TCP/IP
Posted: 27 Jul 2008 09:56
by tot3nkopf
Hi,
To TCP/IP in OXO you need to install OLD driver on a PC and to have a speciffic license. The info is stored in an XML file that you can analize with whatever application you need.
For more info please PM me and maybe we'll talk over this.
Regards. (O zi cat mai buna)
Re: Call statistics through TCP/IP
Posted: 28 Jul 2008 02:25
by luca.zancan
Thank you very much for the suggestion.
I'll give it a try and then I'll make you know the result (not sure about the license).
Luca
tot3nkopf wrote:Hi,
To TCP/IP in OXO you need to install OLD driver on a PC and to have a speciffic license. The info is stored in an XML file that you can analize with whatever application you need.
For more info please PM me and maybe we'll talk over this.
Regards. (O zi cat mai buna)
Re: Call statistics through TCP/IP
Posted: 28 Jul 2008 03:15
by krzysioD
@tot3nkopf
R U sure about XML in R410 ? IIRC the OLD with webservices came around R5 or R6.
for R410 there is possiblity to 1) V24 with adapter conneted to UAI link behind of system phone or 2) to work with alcatel protocol (FTP/TCP/IP) very similar to FTP that is used for example by OV to download tickets from OXO.
And yes, there is a need for license for OLD, it's abount 400Eur in WPL.
Re: Call statistics through TCP/IP
Posted: 28 Jul 2008 14:43
by tot3nkopf
krzysioD wrote:@tot3nkopf
R U sure about XML in R410 ? IIRC the OLD with webservices came around R5 or R6.
for R410 there is possiblity to 1) V24 with adapter conneted to UAI link behind of system phone or 2) to work with alcatel protocol (FTP/TCP/IP) very similar to FTP that is used for example by OV to download tickets from OXO.
And yes, there is a need for license for OLD, it's abount 400Eur in WPL.
Oh you're right krzyioD. After R5.1, so Luca you must also upgrade in order to use TCP/IP on that OXO (only through OLD).
Regards.
Re: Call statistics through TCP/IP
Posted: 29 Jul 2008 08:02
by luca.zancan
krzysioD wrote:@tot3nkopf
R U sure about XML in R410 ? IIRC the OLD with webservices came around R5 or R6.
for R410 there is possiblity to 1) V24 with adapter conneted to UAI link behind of system phone or 2) to work with alcatel protocol (FTP/TCP/IP) very similar to FTP that is used for example by OV to download tickets from OXO.
And yes, there is a need for license for OLD, it's abount 400Eur in WPL.
Thank you again: in the meanwhile I've found other posts about the subject, and these too, indeed, talk about a version R5 (or more recent)...
For the moment I will not spend money for upgrading and so I'll try by FTP... Could you tell me please which file contains the call log?
Luca
Re: Call statistics through TCP/IP
Posted: 29 Jul 2008 08:12
by krzysioD
this is not FTP as such in OXE. This is "virtual" way of communicating.
port is 30021.
run ethereal, dump output of OV connecting to pabx, and then, write your own OV.
more cost-effective solutions: (based on time spent on programming)
-V24 adapter connected to some computer.
-if you really need it by IP (for example you have no PC in customer site, and need to do remote accounting/billing for him) grab some RS232<>IP converter (the most expensive is made by MOXA).
-or, V24 and data buffer, in my country there are buffers with 0.5-16 Mbits of FIFO memory with v.92 modem or/and with ethernet connection.
note: oxo has (by default) buffer for 1000 calls but not for 1000 tickets... call could be toll free, or could be "no answer" and, it's still a call, so its 1000-(toll free)-(no answer) etc... if big traffic during rush hours speed up the v.24 port to 38400 from 9600 (standard).