Alcatel Unleashed

On a OPE I have 2 4059 MAC attendants (A3000 and B3000) with individual attendant ID's and the show their ID when calling out. And it must be possible to call each attendant by a number.
Using Prefix and "individual attendant call" they can be called, but show the prefix as DDI, and I'm trying to get them to show the common attendant Entity number (3000) instead, but I can't find out if it's possible or not.

I tried making a speed dial number 3002 with the logical A3000 number to dial, but it didn't work.

Any ideas would be appreciated allot.

As soon as you create an individual attendant call prefix and a user calls this number, the individual number of the attendant will be shown. You can perhaps create a phonebook entry for each ind. attendant no. with the same name: '3000 attendant'.
This way callers will not see the number, but the name of the attendant including 3000 (Users with a large display will probably also see the individual attendant number).

I don't think you can manipulate the number for internal users to 3000.

freedom wrote:As soon as you create an individual attendant call prefix and a user calls this number, the individual number of the attendant will be shown. You can perhaps create a phonebook entry for each ind. attendant no. with the same name: '3000 attendant'.
This way callers will not see the number, but the name of the attendant including 3000 (Users with a large display will probably also see the individual attendant number).

I don't think you can manipulate the number for internal users to 3000.

- Thanks, I tried this with speeddial numbers earlier, but it didn't work.

LØ