Alcatel Unleashed

Hi All,

When a subscriber is on a call and a second call comes in and is routed to voicemail. Is there a way so that the caller hears the subscribers personal voicemail message rather than the recorded "your correspondant is busy, you have reached the mailbox of <subscriber name>...."

The subscriber has already recorded a personal message and this is the message heard when the caller is not on a call.

Perhaps a noteworthy address?

That's actually a feature of the system that lots of systems lack. Being such a piece of crap the 4645 is, they actually give you a busy greeting, different then the standard away from my desk.

You can record this in the same location you record your other personal greetings and recorded name. I believe it's called Busy greeting.

This lets callers know that you are actually on the other line and not just f'ing off

i think he means oxo so no 4645... but you can change the message in the voicemail menu.

Hi,
just change the following adresses:
1. Change the "VMUBusy" from "00h" to "01h".
This will deactivate the "Busy"-Voice Prompt in the System. But it´s only available since Rel.4.1.
2. Besides you can change "DynRoutBsy" which forces an immediate routing to 1st level of dyn. routing of the sub.

regards
michi

Thanks Michi!

Thats perfect, much appreciated