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erase users

Posted: 21 Dec 2007 17:49
by culloa
I need delete users extension 5175, (mgr/users/delete 5175) but system showme

Error:───────────────────────────────────────────────
│ │
│ Press CANCEL to remove this window │
│ │
│ processing Failure │
│ OBJECT -1: ATTRIBUTE 0: Forbidden : station supervised by attendant

how delete ?

equal when I use mgr/users/FORCED DELETE

Re: erase users

Posted: 22 Dec 2007 09:38
by culloa
when I check in:

multitool

option 6

I see Key_Id 34 supervised 5175

Re: erase users

Posted: 22 Dec 2007 09:56
by Eliott_DUP
Remove the supervision key in mgr - Attendant - Attendant set - Attendant set keyboard for this set on all Attendant sets before delete the set.

Re: erase users

Posted: 22 Dec 2007 10:27
by culloa
thank a lot 8)

Re: erase users

Posted: 30 Oct 2009 05:09
by jorgus
Hello,

What if there is still 'Station supervised by attended', even though all fields in 'Subscriber associated sets' are empty? Such supervision is not present in Specific Telephone Services -> Supervised User either. I might have done a stupid thing - I deleted one user which had many buttons programmed as 'Set supervision', including the ones I can't delete now. I have an impression that those Set Supervisions still keep me from deleting the supervised sets, even though there is no evidence of them being supervised. Hope this makes sense ;-)

Any ideas?