os 6900 : bcmd esm ERR

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aurik
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Posts: 12
Joined: 11 Dec 2019 04:44

os 6900 : bcmd esm ERR

Post by aurik »

Hello.

I have a new error on my core switch : Alcatel-Lucent Enterprise OS6900-X48C4E 8.10.102.R01 GA, July 14, 2024.
This error appears constantly and I don't understand what it means.

Code: Select all

Fri Oct 10 13:28:35 : bcmd esm ERR message:
+++ phy_82391_link_get:ERR: u=0 p=25 failed to get link status

Fri Oct 10 13:28:36 : bcmd esm ERR message:
+++ phy_82391_link_get:ERR: u=0 p=25 failed to get link status
+++ phy_82391_link_get:ERR: u=0 p=25 failed to get link status
+++ phy_82391_link_get:ERR: u=0 p=25 failed to get link status

Fri Oct 10 13:28:37 : bcmd esm ERR message:
+++ phy_82391_link_get:ERR: u=0 p=25 failed to get link status

Fri Oct 10 13:28:47 : bcmd esm ERR message:
+++ phy_82391_link_get:ERR: u=0 p=25 failed to get link status
+++ phy_82391_link_get:ERR: u=0 p=25 failed to get link status
+++ phy_82391_link_get:ERR: u=0 p=25 failed to get link status

Fri Oct 10 13:28:48 : bcmd esm ERR message:
+++ phy_82391_link_get:ERR: u=0 p=25 failed to get link status
+++ phy_82391_link_get:ERR: u=0 p=25 failed to get link status

Fri Oct 10 13:28:58 : bcmd esm ERR message:
+++ phy_82391_link_get:ERR: u=0 p=25 failed to get link status
+++ phy_82391_link_get:ERR: u=0 p=25 failed to get link status
It's a stack of two switches.
I checked the status of interfaces 1/1/25 and 2/1/25, and I don't have any CRC errors or anything else.
I don't have any existing linkagg 25.

I'm completely stumped.

Thank you in advance for your help.
silvio
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Joined: 01 Jul 2008 10:51
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Re: os 6900 : bcmd esm ERR

Post by silvio »

Hi,
I am not sure about the error (actually I have no access to myportal). If possible than search there in the KB for this message.
BCM is in my knowledge Broadcom error message. This menas deeper in hardware.
I think u=0, p=25 means 1/1/24 or 2/1/24... so check the show interface commands for this ports too.

You have to decide the next steps - espacelly if you don't see any issue.
You can check in the log when this message has started. Sometimes you find than the reason.
If possible you can do an restart of the VC .... Maybe together with an update to the actual release.
BR Silvio
aurik
Member
Posts: 12
Joined: 11 Dec 2019 04:44

Re: os 6900 : bcmd esm ERR

Post by aurik »

1/1/24 ? not 25 ?

I will schedule a reboot and see !
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