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user private calling number lost

Posted: 07 Aug 2025 21:28
by Lee0125
Hi
My custoner's oxe R12.4 have a problem. set private calling number to all user , when oxe reboot , some and same user's private calling number lost
. I use its ops and create new database , private calling number is ok , not lost . So , should I recreate oxe's database ? or is it have other way to fix it?

Re: user private calling number lost

Posted: 27 Aug 2025 14:20
by frank
Upgrade to latest R12.4 patch and reproduce.

Re: user private calling number lost

Posted: 31 Aug 2025 07:34
by Lee0125
Thanks,Frank . But the oxe is the last version R12.4-M5204-90。The customer's oxe database needs to be rebuilt,I have verified that this method is feasible in my lab.....

Re: user private calling number lost

Posted: 03 Sep 2025 07:39
by frank
there are tools to rebuild the DB, did you use them?