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I Cannot Reset Alcatel 8018 IP Phone Password

Posted: 17 Jul 2025 08:19
by antipatim
Hello, the user has set a password on my Alcatel 8018 IP phone, and I can't remove it. When I try to access the menu by pressing the # key during startup, it asks for a password again. We use the Oxo Connect app. I've pressed the password reset button for this extension, but it still doesn't work. I'm asking for your support regarding this issue; the phone is currently unusable. I'm sharing a few screenshots with you.

Re: I Cannot Reset Alcatel 8018 IP Phone Password

Posted: 18 Sep 2025 22:14
by ROGUEONE2406
We just had this with a phone and found out it was in SIP mode instead of NOE. I have to find my notes, but it was on here that we found the default password. Did you try (0000, 000000, 1234, or 123456)?


https://youtube.com/shorts/wsJhkaqcHqc? ... ouf9CWbBFP