I Cannot Reset Alcatel 8018 IP Phone Password
Posted: 17 Jul 2025 08:19
Hello, the user has set a password on my Alcatel 8018 IP phone, and I can't remove it. When I try to access the menu by pressing the # key during startup, it asks for a password again. We use the Oxo Connect app. I've pressed the password reset button for this extension, but it still doesn't work. I'm asking for your support regarding this issue; the phone is currently unusable. I'm sharing a few screenshots with you.