OS6900-X72 rebooting again and again
Posted: 20 Feb 2025 01:02
Dear Gurus.
I am trying to go with image recovery procedure, for the recovery i followed the steps:
Took a USB 2.0 flash drive with 2 GB memory and it formatted in FAT32.
Inside the USB, created a folder named “6900”.
Inside the folder “6900”, created two folders named “working” and “certified” (i.e., 6900/working and 6900/certified).
Copied the latest firmware release file (“Tos.img” file) to both the folders “working” and “certified” which were created in the folder “6900”.
Copied the rescue file (“Trescue.img” file) to the root of the USB drive (outside the folder “6900”).
when switch enters the miniboot, i entered below command:
=> usb start
(Re)start USB...
USB: Bus 0: USB EHCI 1.00
Bus 1: USB EHCI 1.00
scanning bus for devices... 2 USB Device(s) found
scanning bus for storage devices... 1 Storage Device(s) found
when i entered the command (run rescue) below is the error what i am facing:
=> run rescue
Setting USB bus to 1
(Re)start USB...
USB: Bus 0: USB EHCI 1.00
Bus 1: USB EHCI 1.00
scanning bus for devices... 2 USB Device(s) found
scanning bus for storage devices... 1 Storage Device(s) found
Device 0: Vendor: Generic Rev: 0220 Prod: STORAGE DEVICE
Type: Removable Hard Disk
Capacity: 1906.0 MB = 1.8 GB (3903488 x 512)
reading Trescue.img
** Unable to read "Trescue.img" from usb 0:1 **
WARNING: adjusting available memory to 30000000
Wrong Image Format for bootm command
ERROR: can't get kernel image!
Can you guide me what is the main issue and why i am facing this error.
Note: Tos.img & Trescue.img i downloaded from the Alcatel Portal.
I am trying to go with image recovery procedure, for the recovery i followed the steps:
Took a USB 2.0 flash drive with 2 GB memory and it formatted in FAT32.
Inside the USB, created a folder named “6900”.
Inside the folder “6900”, created two folders named “working” and “certified” (i.e., 6900/working and 6900/certified).
Copied the latest firmware release file (“Tos.img” file) to both the folders “working” and “certified” which were created in the folder “6900”.
Copied the rescue file (“Trescue.img” file) to the root of the USB drive (outside the folder “6900”).
when switch enters the miniboot, i entered below command:
=> usb start
(Re)start USB...
USB: Bus 0: USB EHCI 1.00
Bus 1: USB EHCI 1.00
scanning bus for devices... 2 USB Device(s) found
scanning bus for storage devices... 1 Storage Device(s) found
when i entered the command (run rescue) below is the error what i am facing:
=> run rescue
Setting USB bus to 1
(Re)start USB...
USB: Bus 0: USB EHCI 1.00
Bus 1: USB EHCI 1.00
scanning bus for devices... 2 USB Device(s) found
scanning bus for storage devices... 1 Storage Device(s) found
Device 0: Vendor: Generic Rev: 0220 Prod: STORAGE DEVICE
Type: Removable Hard Disk
Capacity: 1906.0 MB = 1.8 GB (3903488 x 512)
reading Trescue.img
** Unable to read "Trescue.img" from usb 0:1 **
WARNING: adjusting available memory to 30000000
Wrong Image Format for bootm command
ERROR: can't get kernel image!
Can you guide me what is the main issue and why i am facing this error.
Note: Tos.img & Trescue.img i downloaded from the Alcatel Portal.