Incidents on PRA2 and UA

[wizzy]

I have the following incidents on PRA2:

02/08/05 18:15:02 000001M|--/--/-/---|=2:1722=Aborted telephone task, PC 0x0829ba0f exc 65526 neqt 501
02/08/05 18:15:02 000001M|--/--/-/---|=0:1683=Monitel: Too long proces. time, eqt 501, time 5100, PC 0x085eba34

and also on UA :

03/08/05 09:07:14 000001M|--/--/-/---|=3:0340=Error in procedure 11 with 5, 914
03/08/05 09:07:14 000001M|--/--/-/---|=0:1721=Phone exc 5, PC 0x08f3e98e neqt 914
03/08/05 09:13:30 000001M|--/--/-/---|=3:0340=Error in procedure 11 with 5, 1366
03/08/05 09:13:30 000001M|--/--/-/---|=0:1721=Phone exc 5, PC 0x08f3e98e neqt 1366

I am running R6.0.1-f1.603-1-c-gr-c7 and I need help.

Thank you

[alex]

First, run "excvisu" command.It can give you some idea where the problem lies.
Second, restart the system.If problem still appears - you are in trouble.
If you lucky enough latest patch may be helpful.If not - write anomaly request.

[wizzy]

I have some backtraces but I don't know how to debug them

[alex]

I have some backtraces but I don't know how to debug them

Actually, only R&D can read them.
Some words about this command you can find in troubleshooting guide tg0010.pdf.
I meant that you get some clue what is causing exception.
Exclusion happens when CPU does not know how to handle situation.It may be caused by SW bug, or by improper configuration.

[la_toupie]

Tg0010... ,I've never read it ! Thank U to mention it; it's very intresting.
I've never think to read in because of the title : ''VoiceMail and IAA Integrated with CCD''.

[vali4715]

I have also the 1721 incident P1=5, P2=300, P3=9dc8, P4=neqt=2225.
I supose that my client install 92 DECT and in OPS he pay for 90 DECT.
So the DECT phone into conversation it rings in ear, the conversation has establish and give me the 1721 incident.
I uninstall all the dect and base stations and i recreate it all.

Alcatel 4400 5.0 UNIX

I need an advice.

Thanks.