Alcatel Unleashed

Hey guys,


I'm trying to figure out how to configure a no answer forward on a hunt group:

Right now i have my ddi which call my hunting group (800) with multiple user in it but my customer is asking for the call to be routed after 30 seconds to a external number.

If i understood correctly the overflow number doesn't fit for my request because it's need to have every user logout or busy right ?

Does anyone know a way to respond to this request ?

Best regards,

Maybe there is an other way to make multiple (6) digital phone ring at the same time with one ddi number and overflow to an other user after 15 secondes ?

Usuall call to one set (with supervision from 5 sets).
May be A-MLA group.

vad wrote: ↑06 Mar 2024 21:49 Usuall call to one set (with supervision from 5 sets).
May be A-MLA group.

would the 5 other supervision sets will ring too at the same time ?

can you explain a bit more abot A-MLA group not used that much about oxe?

Thanks,