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ssh to 6900 stop working

Posted: 23 Nov 2023 15:12
by shlomoi
Hi, a few days ago the SSH service on the switch suddenly stopped working. I started the service in TELNET and I have remote access, but I can't fix the problem. Does anyone have an idea how to solve the problem.

Thanks

shlomo itzhak

Re: ssh to 6900 stop working

Posted: 24 Nov 2023 14:08
by silvio
you can check with "show ip service" - try to disable/enable it. You can check for open sessions (who) and kill unused. Check the source-ip of the ssh service, check tcp session (show tcp ....).
But if f you haven't changed anything there (f.e. ip interfaces or routes, use the same terminal tool without an update) you need an reboot (maybe with an update of the switch).
BR Silvio

Re: ssh to 6900 stop working

Posted: 25 Nov 2023 14:30
by shlomoi
Hi, I did everything except the update version and it didn't help. There is one more idea before I upgrade.

Thanks

Re: ssh to 6900 stop working

Posted: 26 Nov 2023 08:45
by silvio
open a ticket at ALE :shock:
Maybe there is a way. But the update (depending from your actual used release) helps often also for other points in your network. So I would prefere it.

Re: ssh to 6900 stop working

Posted: 26 Nov 2023 12:52
by Gleylancer
Opening a ticket at ALE with an old firmware will always result in "update your firmware".

Re: ssh to 6900 stop working

Posted: 28 Nov 2023 08:44
by silvio
maybe... depending from your used release and from your paid support contract.