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Web based voicemail displays "No element"
Posted: 09 Oct 2023 18:09
by frank
Hi all ,
OTMS 2.6.1
When my users go to
https://xxx/MyMessaging , the web based voicemail displays "No element" while user have voicemails.
Anyone know the work around on this one?
Re: Web based voicemail displays "No element"
Posted: 10 Oct 2023 18:29
by sadim
Check tomcat and chameleon services.
Certificates are ok?
You can also try to restart the iced in out of working hours.
If does not solve, better take some logs, using dla tool.
Re: Web based voicemail displays "No element"
Posted: 10 Oct 2023 21:10
by frank
Tomcat and chameleon are ok.
All services are up and running.
I rebooted the server, same issue.
I m thinking I need to take logs now and open a ticket...
Re: Web based voicemail displays "No element"
Posted: 11 Oct 2023 04:17
by sadim
Hi Frank,
It is local storage or unified messaging?
Re: Web based voicemail displays "No element"
Posted: 11 Oct 2023 07:01
by frank
hi - local storage
Re: Web based voicemail displays "No element"
Posted: 12 Oct 2023 23:23
by frank
Fixed the issue with upgrade from MD1 to MD5...