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Incoming SIP call not routing to DDI

haroun
Senior Member
Posts: 1396
Joined: 29 Mar 2010 11:09

Re: Incoming SIP call not routing to DDI

Post by haroun »

IS THIS A TRANSIT call , do you use Abr number , DISA?
MartinB
Member
Posts: 92
Joined: 16 Mar 2011 03:30

Re: Incoming SIP call not routing to DDI

Post by MartinB »

sadim wrote: 27 Jun 2023 12:23 on the trunk, how is managed the parameter "Reroute Anonymous Calls to Entity"
Sadim

I have set the anonymous call to route to entity as the call fails completely if I dont set that parameter.
MartinB
Member
Posts: 92
Joined: 16 Mar 2011 03:30

Re: Incoming SIP call not routing to DDI

Post by MartinB »

haroun wrote: 27 Jun 2023 12:26 IS THIS A TRANSIT call , do you use Abr number , DISA?
Haroun

No this is not a transit call. It is incoming directly from the SIP provider and must route to extensions
sadim
Alcatel Unleashed Certified Guru
Alcatel Unleashed Certified Guru
Posts: 695
Joined: 02 Jun 2006 07:11
Location: Portugal

Re: Incoming SIP call not routing to DDI

Post by sadim »

Hi,
Can you ask the supplier to send the "P-Asserted-Identity" and if it continues to fail, ask him to use SIP URI's instead of TEL URI's
MartinB
Member
Posts: 92
Joined: 16 Mar 2011 03:30

Re: Incoming SIP call not routing to DDI

Post by MartinB »

sadim wrote: 27 Jun 2023 12:23 on the trunk, how is managed the parameter "Reroute Anonymous Calls to Entity"
Sadim

Legend!

In the beginning I changed this parameter because calls failed if it was not activated.
I have just removed that function again and now the DDI's route!!!

I have made so many changes over the last week and tested but nothing seemed to work. I do believe the OXE is not happy with way they send their invite and that is why the OXE sees it as anonymous call but removing it is forcing it to route to DDI.
thank you for your assistance. It is greatly appreciated.
MartinB
Member
Posts: 92
Joined: 16 Mar 2011 03:30

Re: Incoming SIP call not routing to DDI

Post by MartinB »

haroun wrote: 27 Jun 2023 12:26 IS THIS A TRANSIT call , do you use Abr number , DISA?
Haroun

Thank you for the support and faultfinding assistance. I appreciate it!
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