Sip trunk oxe with avaya SM ( call drop 32 second)

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Fahmi007
Member
Posts: 2
Joined: 09 Jun 2023 18:28

Sip trunk oxe with avaya SM ( call drop 32 second)

Post by Fahmi007 »

Hi ,

Can you help me to resolve the problem.
We are integration alcatel oxe ( version 12.0 ) with Avaya SM ( latest version). The problem is:
When we call from ext alcatel to ext avaya the call has drop after 32 second.
Our topology, alcatel use sip trunk isdn all country connect to SM avaya with transport UDP/5060.

Regards,
Fahmi
haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: Sip trunk oxe with avaya SM ( call drop 32 second)

Post by haroun »

hi
sip trace is needed to figure out the cause and see from where the hangup comes
Fahmi007
Member
Posts: 2
Joined: 09 Jun 2023 18:28

Re: Sip trunk oxe with avaya SM ( call drop 32 second)

Post by Fahmi007 »

Hi horoun,

From motortrace ale we cannot see ack ack to avaya. And we got report the ip of CM Avaya use tls/5061.
Do you doc integration ale with avaya SM?

Regards,
Fahmi
haroun
Senior Member
Posts: 1355
Joined: 29 Mar 2010 11:09

Re: Sip trunk oxe with avaya SM ( call drop 32 second)

Post by haroun »

hi i'll check if i have an interworking report
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