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How can I do I call forwarding to a international number
Posted: 23 Dec 2021 03:42
by Peterchan04
Hi, I am having problem that I want to make a call forwarding to a international call, however, it works on a call from DDI, can't work on a call from external.
Re: How can I do I call forwarding to a international number
Posted: 23 Dec 2021 04:25
by vad
Not clear.
You cannot order fjrwarding from set.
Or forwarding allowed but not works (or forwarding works when called from internal set but not from external).
For external-external - may be you have problem with connection COS 5 (COS/connection COS 5 to 5). By default connection external-external forbiden.
Re: How can I do I call forwarding to a international number
Posted: 23 Dec 2021 04:45
by Peterchan04
vad wrote: ↑23 Dec 2021 04:25
Not clear.
You cannot order fjrwarding from set.
Or forwarding allowed but not works (or forwarding works when called from internal set but not from external).
For external-external - may be you have problem with connection COS 5 (COS/connection COS 5 to 5). By default connection external-external forbiden.
Dear vad,
Thanks for your reply, my situation is that:
A and B is internal set 8008, C is a external call, D is a call at oversea and need to be forwarded,
So I set A the first point,
B call A, can forward to D
But C call A, can't and there is no any sound at the background.
Re: How can I do I call forwarding to a international number
Posted: 23 Dec 2021 23:08
by vad
External line type - ISDN, SIP...?
You need to make a trace (depends of line type).
But in any case try to change connection COS 5 (manage connection rights 1 for 5 to 5).
Re: How can I do I call forwarding to a international number
Posted: 30 Dec 2021 02:42
by Peterchan04
vad wrote: ↑23 Dec 2021 23:08
External line type - ISDN, SIP...?
You need to make a trace (depends of line type).
But in any case try to change connection COS 5 (manage connection rights 1 for 5 to 5).
Thanks Vad and hope you have a great x'mas holiday.
Re: How can I do I call forwarding to a international number
Posted: 16 Feb 2022 04:22
by fij1987
yes it is working by changing connection COS