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DTMF From OXE to OTMS Not working

Posted: 09 Aug 2021 09:43
by frank
So I have a setup where 8058s phone -> Point to point IPSec VPN with a NetGate box -> OXE Network / OTMS

When this extension calls out and is requested to enter DTMF, it works.
But when it calls its voicemail and is asked to enter a password, OTMS does not receive anything.

The DTMF Payloads are the same in OXE and OTMS

Any idea?

Re: DTMF From OXE to OTMS Not working

Posted: 09 Aug 2021 10:39
by sadim
Hi,
Check if the payload is configured at 101 on the sip external gw configured for the OTMS
Bregards

Re: DTMF From OXE to OTMS Not working

Posted: 25 Oct 2021 01:49
by frank
Hi.
I checked and everything was fine.
Ended up being a firewall issue, there were blocking from RTP ports.
Thanks!