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Problem whit MOH on central area

Posted: 19 Feb 2021 10:16
by phss
Hello

We have made the migration of a OXE to 12.4, and change in central area from Cristal hardware to common hardware.

The system has also several MG in common hardware.

The MOH is working fine in all the MG, but in central area when we put the external call on hold the external caller receive a continues tone instead of MOH.

in attach the infocollect

can someone help me whit this?

Re: Problem whit MOH on central area

Posted: 19 Feb 2021 12:36
by phss
Problem solved,

It was a problem of entites, because of the cristal hardware.

Thanks