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Replace new phone not change phone number
Posted: 10 Dec 2020 03:59
by pmquangvinh
Hi all,
I'm a newbie, please help me!
My current phone have die,I want to change to new phone. How to setup number from old phone to new phone (step by step)?
Thanks alot!
Re: Replace new phone not change phone number
Posted: 10 Dec 2020 11:30
by frank
What type of phone is it ? (analog, digital, IP, sip..)
Re: Replace new phone not change phone number
Posted: 10 Dec 2020 16:52
by haroun
You put your post in the iptouch 40X8 section, I assume that it's an iPhone so at user/select your phone number / go down hierarchy /tsip parameters : delete the old mac and put the new one. U can change the set type at user level.
Re: Replace new phone not change phone number
Posted: 11 Dec 2020 01:23
by pmquangvinh
frank wrote: ↑10 Dec 2020 11:30
What type of phone is it ? (analog, digital, IP, sip..)
Hello sir,
My phone is 4018 with OMNIPCX system
Please help me step by step replace new phone and still use old number
Thanks alot
Re: Replace new phone not change phone number
Posted: 11 Dec 2020 10:02
by frank
As Haroun said.
Phone / TSCIP
Remove Mac address of old phone
Save
Add Mac address of new phone
Save
That's it
Re: Replace new phone not change phone number
Posted: 13 Dec 2020 00:17
by pmquangvinh
frank wrote: ↑11 Dec 2020 10:02
As Haroun said.
Phone / TSCIP
Remove Mac address of old phone
Save
Add Mac address of new phone
Save
That's it
Hi bro,
Im sorry, I cann't find where is "Phone/TSCIP" in my OmniPCX system (ver. 8.1)
I only find my local number at Subscribers/Basestations List. But when I choose number and Modify\IP/SIP Parameters, not show where is Remove Mac add. Only show where is Edit Mac add. Please see picture attach file
Hix, Im newbie, please help me
d5a34fa5fc510d0f5440.jpg
Re: Replace new phone not change phone number
Posted: 13 Dec 2020 12:09
by haroun
hi
first of all your post is in the wrong topic (OXEntreprise),and we see that's an OXOFFICE?SO NO TSCIP TO MANAGE ,
try to cahne the mac adress as shown in the picture Mac adress (Hex)you can found the new mac at the rear of the set it starts by 00:80
Re: Replace new phone not change phone number
Posted: 15 Dec 2020 23:58
by pmquangvinh
haroun wrote: ↑13 Dec 2020 12:09
hi
first of all your post is in the wrong topic (OXEntreprise),and we see that's an OXOFFICE?SO NO TSCIP TO MANAGE ,
try to cahne the mac adress as shown in the picture Mac adress (Hex)you can found the new mac at the rear of the set it starts by 00:80
Oh, Im so sorry,
Thanks for helping me bro!
Re: Replace new phone not change phone number
Posted: 16 Jul 2024 03:45
by ccavdar
Hello all
Sorry that I'm continuing here with question, but this is related.
When I delete the MAC address of the set, and try to validate (CTRL+V) the change is not saved.
There is no message "Command succeeded".
The set has multi-line enabled. I read on forum this is one of the parameters that is essential for the procedure above.
The set is 4028.
Please advice what to do... Thnx.
Re: Replace new phone not change phone number
Posted: 16 Jul 2024 18:29
by haroun
for oxe? to delete the mac adress you should put instead of it the quotation mark "" and validate with CTRL+V
in general manner under mgr to empty or delete a value we use ""