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SIP not working from Alcatel to Avaya & vice versa.

Posted: 01 Oct 2020 08:33
by kimy
Hi, Good day a newbie here. Oxe can't call avaya. I restart SIP services and sip between two PABX now.How ever when same problem occurs again, SIP service restart no longer works.SIP major & SIP minor component failure alternately comes out in the logs.Please help me.

Re: SIP not working from Alcatel to Avaya & vice versa.

Posted: 01 Oct 2020 08:52
by haroun
can u perform a double bascul, is ur system duplicated
killall sip motor must be performed under su acccount
check codec offers between oxe and avaya .

Re: SIP not working from Alcatel to Avaya & vice versa.

Posted: 01 Oct 2020 09:13
by haroun
trkstat also to see if the gateway is up or no

Re: SIP not working from Alcatel to Avaya & vice versa.

Posted: 02 Oct 2020 20:30
by kimy
haroun wrote: 01 Oct 2020 08:52 can u perform a double bascul, is ur system duplicated
killall sip motor must be performed under su acccount
check codec offers between oxe and avaya .
Hi haroun sir, thank you for the reply.Yes it is duplicated.
I'm sorry but please enlighten me about su account and also about checking codec offers between the two PABX.
Attached below is the trkstat for the SIP group...