Alcatel Unleashed

Posted: **11 Aug 2020 09:32**

We have OXE and ICS messaging , previously it was working fine.

Now, when the OX E user dials the external VM dir number , it gives the prompt , the number dialed is not authorised.

In SIP traces , the call fails giving global failure.

Posted: **12 Aug 2020 03:15**

If anybody can share the steps to configure the ICS 8440 as External VM to OXE users, that will also be helpful.
I will try to check and isolate the problem .

Alcatel Unleashed

OXE user gives the voice prompt not authorised when dialing the Ext. VM number

OXE user gives the voice prompt not authorised when dialing the Ext. VM number

Re: OXE user gives the voice prompt not authorised when dialing the Ext. VM number