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Error codes - post them and lets talk

Posted: 16 Aug 2004 18:35
by CoastHills
Error code 1680

16/08/04 15:04:28 00000M|--/--/-/---|=0:1680=Applicative error 16 type, infos 65535, 65535

I get thousands of these, Alcatel says just ignore them same as they say about most of the error codes we get.

Any ideas.

Carl

Posted: 16 Aug 2004 22:08
by frank
Hi Carl..

I have exactly the same errors, and I opened a trouble ticket with the TAC today. I'll let you know if they find a solution..

Re: Error codes - post them and lets talk

Posted: 17 Aug 2004 01:36
by alex
You can get some idea running "incinfo GEA 1680" command.
It says:
" 16 : Call of a telephone command with an incorrect value for an user"
" half-communication structure address."
Well, If you can reproduca ithis error, I would check it with "demi_com d MCDU" running in a loop.It will show you half-communication structure.
Analyzing output may help understand what is wrong.
Anyway, TechSupport help is appreciated.

Posted: 17 Aug 2004 08:16
by frank
Hi !

Yeah, I know about the incinfo :-) But it was not usefull at all. Plus this error message comes EVERY 30 seconds. They have HUNDREED OF THOUSAND of it.. I did not know about the demi_com command, I will check it out. Can you write a little something about it in USEFULL COMMANDS forum ? :lol:

Thank you !


PS: This web site starts to be usefull, it's cool !

Posted: 18 Aug 2004 05:53
by alex
frank wrote: this error message comes EVERY 30 seconds. They have HUNDREED OF THOUSAND of it..
Well ...In this case any command is useless :( Looks like they have what I call "A real traffic".Error occurs for every call, may be some errors for one call.
100% sure - it is a SW bug.

Posted: 18 Aug 2004 11:21
by frank
Alex wrote:
frank wrote: this error message comes EVERY 30 seconds. They have HUNDREED OF THOUSAND of it..
Well ...In this case any command is useless :( Looks like they have what I call "A real traffic".Error occurs for every call, may be some errors for one call.
100% sure - it is a SW bug.
I don't know about that. We (TAC and I) though it was the 4760. Even turned off, the error keeps coming. Any idea of what runs every 30s on the 4400 ?

Posted: 18 Aug 2004 15:14
by gundam
I am working on the same issue, running sw version 4.1.1 (d1.311.7s).

The incidents only appear between 7am and 6pm

I find some information on the BP website that might fix the issue

According to release doc for D2.314.5.d there's a fix for the following:

:arrow: XTSce05887 Incident 1680 and 1722 appear sometimes during "uasim" traffic on transit node. :idea:

So the questin is anyone running release d2.314.5.d and above? and if so are you seeing this error :?:

Error codes

Posted: 18 Aug 2004 18:12
by CoastHills
I tend to believe that the error is related to voice traffic, I get the errors mostly on 3 of the nodes that are having the biggest problem with voice quality.

Carl

Re: Error codes

Posted: 20 Aug 2004 01:28
by alex
CoastHills wrote:I tend to believe that the error is related to voice traffic, I get the errors mostly on 3 of the nodes that are having the biggest problem with voice quality.

Carl
Well, even if severity of this incident is 0 but you have tons of them - that means something's wrong.You should press on Tech Support for correcting this stuff.Did they advise you to install latest patch?

They say it does not matter....you know the game.

Posted: 20 Aug 2004 14:34
by CoastHills
They say it does not matter....you know the game.