Omnivista NMS 2500 4.1.2 Login issues
Posted: 09 Jun 2020 04:40
Hi,
this is my first thread here on the forum, so I want to say hello.
One of our customers is using an Omnivista 4.1.2, setting up on a Windows 2012r2 Standard Server. After years of using it, suddenly he complains about login failures. There was configured a number of users, but no one of these users were able to login anymore. Even not the standard admin user. I already tried to delete the security folder, but it doesn't made a change.
There error message at the webif is simply: login failed
So, my questions are:
- where are the user informations are stored? (ldap, file based in security folder, or mongodb)
- is there a logfile where i can discover a possible problem?
- is there a way to setup a new machine and import the old data there?
Any hints would be really appreciated.
BR
Joern
this is my first thread here on the forum, so I want to say hello.
One of our customers is using an Omnivista 4.1.2, setting up on a Windows 2012r2 Standard Server. After years of using it, suddenly he complains about login failures. There was configured a number of users, but no one of these users were able to login anymore. Even not the standard admin user. I already tried to delete the security folder, but it doesn't made a change.
There error message at the webif is simply: login failed
So, my questions are:
- where are the user informations are stored? (ldap, file based in security folder, or mongodb)
- is there a logfile where i can discover a possible problem?
- is there a way to setup a new machine and import the old data there?
Any hints would be really appreciated.
BR
Joern