OXE Pickup Group Calls issue
Posted: 08 Feb 2020 05:28
Hi all,
We have this scenario issue on an OmniPCX Enterprise with release 12.3.1. When a call is answered via Pickup Group Call from Phone 2, it is still showing as Missed Call on the Call Logs of Phone 1. Even though it has been answered, it seems like Phone 1 is not recognising this fact. We tried to search for a phone feature which needs to be disabled but till now nothing changed.
Did someone have a similar issue on this release or previous ones please?
Thank you very much.
We have this scenario issue on an OmniPCX Enterprise with release 12.3.1. When a call is answered via Pickup Group Call from Phone 2, it is still showing as Missed Call on the Call Logs of Phone 1. Even though it has been answered, it seems like Phone 1 is not recognising this fact. We tried to search for a phone feature which needs to be disabled but till now nothing changed.
Did someone have a similar issue on this release or previous ones please?
Thank you very much.