Hunt Group to follow Attd.Div
Posted: 22 Dec 2019 19:00
I have a Public Number Plan entry which routes CALLED number to a special Hunt Group to allow for custom name display on reception handset (situation is that a new company recently merged into existing company)
How can I get the Hunt Group to follow Attendant Diversion (sometimes they forward to a mobile when all staff out of office) ?
Obviously I can just route this CALLED number to Attendant (but then there is no custom tagging of the call to show company name)
Is this do-able at all?
How can I get the Hunt Group to follow Attendant Diversion (sometimes they forward to a mobile when all staff out of office) ?
Obviously I can just route this CALLED number to Attendant (but then there is no custom tagging of the call to show company name)
Is this do-able at all?