IP Desktop Softphone Log - CCD events
Posted: 29 Jul 2019 03:28
Hi guys
Having an issue at customer where basically I need to demonstrate that the agents are doing a manual Ready. Is there any log at the softphone that I could enable to make this happen?
Having an issue at customer where basically I need to demonstrate that the agents are doing a manual Ready. Is there any log at the softphone that I could enable to make this happen?