4068/8068 goes sign off automatically while attending the call
Posted: 15 Apr 2019 11:23
Hi
I have installed 4068, 8068 & 4059 MAC console in oxe common hw , rel 11.0.1 Ptch-k1. 520- 29e. There is parallel call landing on all sets.
When user tries to pick incoming call on attendant set (4068/8068), it goes sign off automatically. Then user has to again sign in the attendant.
It happens any time during the day. If we reboot the system, it works fine for 15-20 days. I have created empty data base & reconfigure the entire system from the scratch. I did update the patch k1.520- 47a. System also has sip trunking with 5 oxo systems & there is no issue in sip calling.
Thanks in advance..
Regards,
Ravinder
9216189123
I have installed 4068, 8068 & 4059 MAC console in oxe common hw , rel 11.0.1 Ptch-k1. 520- 29e. There is parallel call landing on all sets.
When user tries to pick incoming call on attendant set (4068/8068), it goes sign off automatically. Then user has to again sign in the attendant.
It happens any time during the day. If we reboot the system, it works fine for 15-20 days. I have created empty data base & reconfigure the entire system from the scratch. I did update the patch k1.520- 47a. System also has sip trunking with 5 oxo systems & there is no issue in sip calling.
Thanks in advance..
Regards,
Ravinder
9216189123