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Account Blocked

Posted: 21 Feb 2019 15:45
by GuilhermeArthur
Hello,

my Record Web admin account has been blocked, I've looked at everything, does anyone know how to unblock the account?


thankk for all :lol:

Re: Account Blocked

Posted: 25 Feb 2019 08:46
by frank
I don't use the software, but I would imagine that you have to get into the MySQL Database and update the password.
If you can't do that, I suggest you open a ticket with ALE