Restrict Immediate Forward for selected internal users
Posted: 22 Jan 2019 18:37
Hello,
I have following question:
Setup:
We have an extension (4444) in an Entity (nr. 2). On this extension there is an Imm. Fwd to an external number (0011778899)
All entities use the same Discriminator, the ARS route's Trung Group Source = Entity
Problem:
All users of entity 2 should be able to call the extension --> the call forward should be executed.
Users of other entities should not be able to call the extension --> the call forward should not be executed.
If there was no forward, this could be easily solved by Connection COS.
We also can't add the public network COS of the 4444 extension's outgoing trunk to the connection COS. If we do that, then every forward of every user in Entity 2 will be forbidden --> we only want to forbid the forward of extension 4444. Besides that, there are other entities that use the same Trunk Group then the extension.
My question is obvious: how can we prevent certain users to call the extension, and prevent the forward ?
Thanks in advance
Steven
I have following question:
Setup:
We have an extension (4444) in an Entity (nr. 2). On this extension there is an Imm. Fwd to an external number (0011778899)
All entities use the same Discriminator, the ARS route's Trung Group Source = Entity
Problem:
All users of entity 2 should be able to call the extension --> the call forward should be executed.
Users of other entities should not be able to call the extension --> the call forward should not be executed.
If there was no forward, this could be easily solved by Connection COS.
We also can't add the public network COS of the 4444 extension's outgoing trunk to the connection COS. If we do that, then every forward of every user in Entity 2 will be forbidden --> we only want to forbid the forward of extension 4444. Besides that, there are other entities that use the same Trunk Group then the extension.
My question is obvious: how can we prevent certain users to call the extension, and prevent the forward ?
Thanks in advance
Steven